Effective Date: June 24, 2026
Welcome to Langue de Lion LLC (“Langue de Lion,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Telephone number
- Company name (if applicable)
- Order history
- Customer account information
Payment Information
Payments are processed securely through trusted third-party payment processors such as Stripe and/or PayPal.
We do not store your complete credit card or debit card information on our servers.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Date and time of visits
- Referral website
- Shopping cart activity
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products
- Process payments
- Provide customer service
- Respond to inquiries
- Create and manage customer accounts
- Send order confirmations and shipping notifications
- Improve our products and website
- Detect and prevent fraud
- Comply with legal and tax obligations
- Send marketing communications if you have opted in
WooCommerce
Our online store is powered by WooCommerce.
WooCommerce stores information necessary to process your order, including customer details, order history, shipping information, and billing information.
This information is retained for accounting, tax, warranty, fraud prevention, and legal compliance purposes.
Customer Accounts
If you create an account on our website, we store the personal information contained within your profile.
You may update or delete your account information at any time, subject to legal recordkeeping requirements.
Product Reviews
If you submit a product review, your chosen display name and review may be publicly visible on our website.
We reserve the right to remove reviews that violate our policies.
Cookies
Our website uses cookies and similar technologies to:
- Keep products in your shopping cart
- Remember your login session
- Save your preferences
- Improve website functionality
- Analyze website traffic
- Improve customer experience
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
Analytics
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website and to improve our services.
These services may collect anonymized usage information.
Marketing
If you subscribe to our newsletter or marketing communications, we may send promotional emails regarding new products, special offers, or updates.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with trusted service providers, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Analytics providers
- Fraud prevention services
These providers receive only the information necessary to perform their services and are required to protect your information.
Shipping
To deliver your order, we share your shipping information with shipping carriers such as USPS, UPS, FedEx, DHL, or other logistics providers.
Only the information necessary to complete delivery is shared.
Payment Processing
All payment transactions are encrypted and securely processed through third-party payment providers.
We never receive or store your complete payment card information.
Fraud Prevention
We may use automated systems and third-party fraud detection services to identify suspicious transactions and protect both our customers and our business.
Data Retention
We retain personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain warranty records
- Meet tax and accounting requirements
- Comply with applicable laws
- Resolve disputes
- Enforce our agreements
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
Although we strive to use industry-standard security practices, no method of transmission over the Internet or electronic storage is completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your personal data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 13, we will promptly delete such information.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing personal information.
International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised Effective Date.
Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Langue de Lion LLC
409 Bellevue Ct
New Bern, NC 28562
United States
Email: support@languedelion.com (vagy a tényleges ügyfélszolgálati e-mail címet használjátok)